8 Februari 2013

PT Prudential Life Assurance - Recruitment PRUhospital, Customer Service & Complaint Handling

Established in 1995, PT Prudential Life Assurance is a subsidiary of Prudential plc, a leading international financial services group from the United Kingdom that has more than £349 billion (Rp4.805 trilion) of assets under management (as at 30 June 2011). Combining Prudential's global experience in life insurance for more than 160 years with knowledge of local customs and businesses. Since launching our first unit-linked (life insurance combined with investments) product in 1999, Prudential Indonesia has been a market leader of this particular product in Indonesia. We also offers a variety of products and services that are designed to fit and accommodate the needs of its customers.

Prudential Indonesia is the perfect place for you to develop your insurance career. Watching people grow and develop to their full potential is the most rewarding experience. We are looking for a highly motivated and challenge seeking person at the following below:

Walk In - Customer Service
Responsibilities:
  • Handling inquiries from walk in customers and potential customers with courtesy, accurate and correct based on SOP, Company regulations and procedure.
Requirements:
  • Male/Female, Bachelor degree in any major
  • Having experience in Call Center or Customer Service preferably in life insurance, banking or other financial institution
  • Has good interpersonal and communication skill
  • Computer literate
PRUhospital friend
Responsibilities:
  • Provide assistance to Prudential customers for registration process in hospital admission as well as to receive and provide solutions to inquiries from customers.
Requirements:
  • Bachelor degree in any major with min. 1 year experience in customer service
  • Fresh graduates are welcome to apply,
  • Has good interpersonal and communication skill,
  • Will be located in Prudential hospital partners in Jabodetabek,
  • Willing to work on Saturday within 2 shifts (7AM – 3PM& 1PM – 9PM).

Complaint Handling - Officer
Responsibilities:
  • Monitor complaint and provide recommendations on litigation.
Requirements:
  • Candidate must possess at least a Bachelor's Degree, Law or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Staff (non-management & non-supervisor)s specializing in Law/Legal Services or equivalent.
  • Life Insurance experience is advantageous.
Send a complete resume in English, together with recent photograph to: career@prudential.co.id